
Winter Break Hours
Normal hours resume January 4, 2021
Office
CLOSED December 21 - January 1
Help Desk:
7am - 3pm
Mon, Dec. 21 - Wed, Dec. 23
CLOSED December 24 - January 1
Synergy
CLOSED December 21 - January 1
Technology Support by Phone
Help Desk (480) 472-0044
Option 1: Computer/Printer Support, Copier Repair, Telephone,
Fax Repair, Internet, E-mail
Option 2: Synergy (Student Information) Support
Online Help Desk: help.mpsaz.org
If prompted, please enter your Active Directory login information
News
No video or sound in Webex?
Posted by David Sanders
on Monday, January 4, 2021 at 9:45 AM (MST)
To clarify the previous email, the issues Cox and other Internet Service Providers are experiencing will affect Webex classes and meetings. Users may be missing video or having issues with sound, which is due to low bandwidth. These issues may be indicated by an orange triangle in the corner of the staff/student tile, as seen in the example below.
As this is an internet provider...
Internet Service Issues
Posted by David Sanders
on Monday, January 4, 2021 at 9:18 AM (MST)
Internet Service Providers, such as Cox, are experiencing technical issues that may be affecting remote students/staff. Users may be experiencing low bandwidth errors that appear as orange triangles when accessing their Webex classes/meetings. Cox is aware and working on the issue.
Telephone Issues
Posted by David Sanders
on Wednesday, November 18, 2020 at 9:18 AM (MST)
The district phone system is being impacted by a Cox equipment failure that is affecting incoming external phones calls. Cox engineers are on-site and are working to resolve the hardware failure.

digicert@mpsaz.org
CTO: David Sanders
Secretary: Laura Fricke
Hours of Operation
(excludes holidays)
Office
7:00 am - 3:30 pm M-F
Help Desk
6:30 am - 5:00 pm M-F
Synergy
7:00 am - 4:00 pm M-F