Information Systems District Technology Services

To clarify the previous email, the issues Cox and other Internet Service Providers are experiencing will affect Webex classes and meetings. Users may be missing video or having issues with sound, which is due to low bandwidth. These issues may be indicated by an orange triangle in the corner of the staff/student tile, as seen in the example below. As this is an internet provider...

Internet Service Providers, such as Cox, are experiencing technical issues that may be affecting remote students/staff. Users may be experiencing low bandwidth errors that appear as orange triangles when accessing their Webex classes/meetings. Cox is aware and working on the issue.

The district phone system is being impacted by a Cox equipment failure that is affecting incoming external phones calls. Cox engineers are on-site and are working to resolve the hardware failure.