Arizona Department of Education
Service Learning Competencies and Indicators

Grades 9-12

3.1.0  Conduct a needs assessment to identify potential assets and issues related to the community.
3.1.1  Using brainstorming techniques to generate a list of community and school issues.
3.1.2  Prioritize, rank, and select issues for action.
3.1.3  Identify community needs and assets related to targeted issue using cognitive maps, authentic community assessments, and other information.

3.2.0  Develop a plan of action to address a targeted issue. (Planning)
3.2.1  Identify desired intermediate and final outcomes.
3.2.2  Determine the indicators of success.
3.2.3  Determine resources necessary to achieve the plan and their availability.
3.2.4  Anticipate potential obstacles to achieving desired outcomes.
3.2.5  Establish points for reflection in the process.
3.2.6  Research potential partnerships, activities, responsibilities, costs, and timelines.
3.2.7  Demonstrate how the plan will contribute to a safe and healthy environment for the school, community, and individuals.

3.3.0  Implement the plan of action. (Action)
3.3.1  Participate in activities identified in the plan of action.
3.3.2  Distinguish between relevant and non-relevant information and situations while carrying out the activities.
3.3.3  Apply creative thinking to finding solutions for complex problems.
3.3.4  Use problem solving techniques to select alternative actions.
3.3.5  Adapt continuous improvement processes for redirecting activities to accomplish outcomes.

3.4.0  Analyze activities through ongoing reflection and recognition of accomplishments. (Reflection)
3.4.1  Reflect on accomplishments and improved ability to achieve outcomes.
3.4.2  Increase ability to question previously held perceptions and assumptions.
3.4.3  Analyze weaknesses and propose improvements for future activities.
3.4.4  Increase ability to analyze judgments and conflicting points of view.
3.4.5  Apply potential improvements to new situations.
3.4.6  Capture data and recollections about the activities as an ongoing process.
3.4.7  Assess actions in relation to outcomes during and at the completion of activities.

3.5.0  Promote achievements related to outcomes. (Celebration)
3.5.1  Acknowledge successful group and individual accomplishments.
3.5.2  Identify benefits to the community, school, and individuals.
3.5.3  Identify the unexpected achievements and benefits for all involved.

3.6.0  Develop leadership and team building skills in new settings and new areas of influence.
3.6.1  Practice leadership skills needed for achieved identified group goals.
3.6.2  Analyze teamwork, processes for building consensus, continuously improving, learning from peers, teaching others, and achieving group outcomes.
3.6.3  Analyze leadership skills of idea contribution, acting as a role model, ethical behavior, promotion of achievement, mentoring, and motivation.
3.6.4  Identify potential group conflicts and how to resolve them.

3.7.0  Assess self-development in relation to the individual's community responsibilities.
3.7.1  Develops personal skills required for achieving community goals.
3.7.2  Identify the need for individuals to take responsibility for achieving community and societal goals.
3.7.3  Practice collaboration skills needed for partnership efforts.
3.7.4  Examine multiple perspectives to comprehend supporting and opposing arguments for an issue.
3.7.5  Practice skills related to advocacy for an issue.
3.7.6  Practice skills of adaptability and overcoming obstacles.
3.7.7  Develop formal and informal written and oral communication skills needed for participation in community activities.

3.8.0  Analyze academic competencies in the context of civic engagement and service to the community.
3.8.1  Apply knowledge of government, history, and current affairs to civic engagement and service experiences in the community.
3.8.2  Apply knowledge of mathematics problem solving strategies and data analysis to a variety of civic engagement and service experiences in the community.
3.8.3  Apply knowledge of language arts competencies for oral and written communication to a variety of civic engagement and service experiences in the community.
3.8.4  Apply higher level learning from experimental activities for use in new situations.
3.8.5  Reflect on human interaction and community growth as it relates to the service learning experiences.

3.9.0  Assess the need for civic and social responsibilities by individuals and groups.
3.9.1  Analyze the role of the individual as part of the school, community, and society.
3.9.2  Determine how individuals can affect social change and build a social conscience in meeting community needs.
3.9.3  Examine the different ways that social responsibility impacts government, community, and individual goals.
3.9.4  Analyze ethical behavior as part of an individual's social responsibility to others, the community, and society.
3.9.5  Investigate the topics of human rights and diversity and their relationship to civic engagement.
3.9.6  Compare the impact of varying levels of civic engagement.
3.9.7  Identify possibilities for groups and individual contributions to community development and renewal.

3.10.0  Develop employment skills through participating in service to the community.
3.10.1  Identify the skills that are useful for service projects as well as paid employment.
3.10.2  Practice skills for a variety of work-based experiences, both paid and non-paid.
3.10.3  Develop interviewing, application, and resume-writing skills for use with both paid and non-paid jobs.
3.10.4  Develop communication skills that are used in serving the community and in employment.