Frequently Asked Questions

TAXES | DEDUCTIONS | MISCELLANEOUS 

 

TAXES

 

Question: How do I change my Federal Tax Withholding?
Answer: Complete the Federal Employee Withholding Allowance Form (W-4) and send it to Payroll. The form is also available on the Payroll website "Payroll Forms" page as well as in the Payroll office. Beginning July 1, 2016 you will also be able to update your form electronically through the iVisions Employee Web Portal.

Question: How do I change my Arizona Tax Withholding?
Answer:
 Complete the Arizona Withholding Percentage Election Form (A-4) and send it to Payroll. The form is also available on the Payroll website "Payroll Forms" page as well as in the Payroll office. Beginning July 1, 2016 you will also be able to update your form electronically through the iVisions Employee Web Portal.

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DEDUCTIONS

 

Question: How do I start, stop, or change a 403(b) Tax Sheltered Annuity?
Answer:
 Information regarding the deferred compensation plans can also be found on the Employee Benefits website.

Question: How do I start, stop, or change a 457 Deferred Compensation Plan?
Answer:
 Information regarding the deferred compensation plans can also be found on the Employee Benefits website. 

Question: Who do I talk to about Wage Garnishments?
Answer:
 Court ordered garnishments and tax levies are processed through Maricopa County Education Service Agency (MCESA). Contact MCESA by email at garnishments@mcesa.maricopa.gov. The mailing address is MCESA, 4041 North Central Avenue, Suite 1100, Phoenix, AZ  85012.

Question: Who do I talk to about Child Support Orders?
Answer:
 Contact Payroll Specialist Lucy Dixon at 480-472-0448.

Question: Who do I talk to about Service Purchase Buybacks?
Answer:
 Contact Payroll Supervisor Debbie Leeper at 480-472-0456.

Question: What about Savings Bond deductions?
Answer:
 For Savings Bonds previously purchased through payroll deductions you will first need to set up an account with TreasuryDirect at www.treasurydirect.gov. Please read the instructions carefully! You will receive your account number from TreasuryDirect.  You will manage your bond purchases through the website www.treasurydirect.gov as paper bonds are no longer automatically sent out. (Payroll deductions were discontinued as of 07/01/2016.)

Question: How do I start or stop a deduction to United Way?
Answer:
 The annual United Way promotion is held during August and September each year. For more information, visit www.mesaunitedway.org. For assistance with the pledge form, contact Community Relations at 480-472-0223. To stop your United Way deduction, please send a memo to Payroll.

Question: How do I start, stop, or change a contribution to the Mesa Foundation?
Answer: Employees of Mesa Public Schools may donate through "A Dollar Makes a Difference"--the foundation's payroll deduction plan. Mesa Public Schools employees may donate one dollar, or more, to the Mesa Foundation for Educational Excellence. Tax-deductible contributions benefit the students and staff of Mesa Public Schools. To stop your Mesa Foundation deduction, please send a memo to Payroll. 

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MISCELLANEOUS

 

Question: What do I do if I lose my payroll check?
Answer: You will need to come into the Payroll office to complete the necessary paperwork and to have it notarized. A Notary will be available in either Payroll or Human Resources for this purpose free of charge. You will need to provide a state issued ID in order to have the paperwork notarized. In the event a payroll check is issued to a minor without a state issued ID, a guardian must be present with his/her state issued ID. There is a mandatory, minimum 48-hour waiting period before a replacement check is issued.

Question: What do I do if I do not receive my payroll check?
Answer: Contact your Payroll Specialist to confirm a check was issued. If a check was issued, we will research to find out where the check was sent. If it is determined to be lost in the mail, there is a 10 day waiting period from the date the check was mailed before a stop payment will be issued. After the 10 day waiting period, you will need to come to the Payroll office to complete the necessary paperwork and have it notarized before the stop payment can be issued. There is a mandatory, minimum 48-hour waiting period before a replacement check is issued.

Question: How can I have my pay deposited into my bank account?
Answer: Complete the Direct Deposit Authorization Form and attach either a voided check or a form from your financial institution with both the Routing & Transit and Account numbers. The form can be mailed in, faxed in, or brought into the Payroll office. The form can be found on the Payroll website as well as in the Payroll office. Beginning July 1, 2016 you will also be able to update your information electronically through the iVisions Employee Web Portal.

Question: How do I stop my direct deposit to receive a live payroll check?
Answer: Complete the Direct Deposit Authorization Form and submit it to the Payroll office. The form can be found on the Payroll website as well as in the Payroll office. To ensure timely changes please submit the form no later than the non-payday Thursday to affect the following pay date. Beginning July 1, 2016 you will also be able to update your information electronically through the iVisions Employee Web Portal.

Question: How do I change my mailing address for my payroll checks and W-2 forms?
Answer: 
Complete a Personal Data Change Request form and submit it to Human Resources. The form is also available on the Human Resources website. Beginning July 1, 2016 you will also be able to update your information electronically through the iVisions Employee Web Portal.

Question: How do I find out who my Payroll Specialist is?
Answer: Go to the Payroll Staff page, open the "Who is My Pay Specialist" link and find your site to determine who your Payroll Specialist is, or click here.

Question: How do I contact my Payroll Specialist?
Answer: 
Go to the Payroll Staff page to locate your Payroll Specialist contact information.

 

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