Closed for Department Meeting, 5/25

Information Systems, including Help Desk and Synergy Support will be CLOSED Tuesday, May 25th for meetings and trainings. Normal hours will resume on Wednesday, May 26th. 

 

Work orders can be submitted through the online help desk at help.mpsaz.org for computers, printers, phones, and accounts. Synergy Support email will be answered on Wednesday, the 26th.

Technology Support by Phone

Help Desk (480) 472-0044

->Option 1: Computer/Printer Support, Copier Repair, Telephone,
Fax Repair, Internet, E-mail

->Option 2: Synergy (Student Information) Support 

 

Online Help Desk: help.mpsaz.org

If prompted, please enter your Active Directory login information

News

Surplus iPads available for employee purchase

Information systems has a surplus of older generation iPads that can no longer be used in the classroom due to app compatibility. Employees may enter a lottery for an opportunity to purchase an iPad . Lottery winners have the opportunity to purchase an iPad for $40.  Only one iPad per employee may be purchased.  Lottery will end once...
Full Story

No video or sound in Webex?

To clarify the previous email, the issues Cox and other Internet Service Providers are experiencing will affect Webex classes and meetings. Users may be missing video or having issues with sound, which is due to low bandwidth. These issues may be indicated by an orange triangle in the corner of the staff/student tile, as seen in the example below. As this is an internet provider...
Full Story

Internet Service Issues

Internet Service Providers, such as Cox, are experiencing technical issues that may be affecting remote students/staff. Users may be experiencing low bandwidth errors that appear as orange triangles when accessing their Webex classes/meetings. Cox is aware and working on the issue.
Full Story

digicert@mpsaz.org

Student Device Information
Password Help
Account Request Form
Teachers New to Mesa

TNT/TNM

Beyond Trust Remote Support
Info Systems Office
Our Mission

CTO: David Sanders

Secretary: Laura Fricke

HoursHours of Operation

(excludes holidays)

Office

7:00 am - 3:30 pm M-F

Help Desk

6:30 am - 5:00 pm M-F

Synergy

7:00 am - 4:00 pm M-F

How is our service?

¿Cómo es nuestro servicio?